ServiceNow IT Service Management

Future proof your IT service delivery with resilient services that boost productivity and foster amazing employee experiences from within a single cloud platform powered by ServiceNow.

Supercharge Your Business with ServiceNow ITSM

Increase productivity with built-in dashboards, analytics and a consumer-friendly, mobile-ready service portal.

Trusted by Global Enterprises

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Accelerate Transformation with ServiceNow | Binmile

Enhance and Accelerate Digital Transformation with ServiceNow

The NowTM Platform is ServiceNow’s robust enterprise solution that enables businesses to digitize and streamline their daily operations while automating business processes.With ServiceNow ITSM, the Now Platform gives businesses the ability to develop cross-functional workflows with intelligent process automation to seamlessly integrate and coordinate apps across IT, customer service, HR, Security, Facilities, and other areas using AI-powered chatbots and machine learning development.

Binmile is a leading ServiceNow implementation partner and an international provider of ServiceNow ITSM solutions, delivering consultation, Now platform deployment, and ServiceNow service management.

Get Started with ServiceNow IT Service Management Services

Incident Management | Binmile

Incident Management

Removing problems more quickly and expanding the availability of IT services. Quickly restore services and resolve issues while increasing the availability of IT services. Ensure employees can readily contact support to track down and resolve issues to enable a more productive work environment.

Change Management | Binmile

Change Management

Utilizing built-in AI, data-driven flows, and change models that are appropriate for the situation, simplify, automate, and accelerate the rate of change for a quicker time to value. Modifying the IT architecture to address issues' underlying causes.

Request Management | Binmile

Request Management

Give customers and staff access to AI-powered self-service. Make it simple to order goods and services, and increase responsiveness at any time and on any device. Satisfying IT-related demands of end users.

Vendor Management | Binmile

Vendor Management

Manage all your vendor services in one location. To assist you in making data-driven supplier decisions, keep track of performance and maintain all pertinent information.

Persistent Manual Operations | Servicenow team expansion

DevOps Implementation

Reduce the risks associated with introducing rapid changes in your work environment while streamlining and scaling enterprise DevOps.

Problem Management | Binmile

Problem Management

Even the most difficult problems can be located and resolved, and unanticipated disruptions can be reduced. Finding and eliminating the underlying causes of similar situations in order to stop further repeat of such occurrences.

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Financial Times Ranked Binmile as the 45th High Growth Company 2024

Financial Times Ranked Binmile as the 45th High Growth Company 2024

Listed Amongst Top 10 IT & Software Services Provider

Binmile announces its ranking as the 45th High-Growth Company in the prestigious Top 500 High-Growth Companies of Asia-Pacific for the year 2024 compiled by the Financial Times and Statista.

Eliminate Manual Processes with ServiceNow ITSM Solutions

ServiceNow ITSM's main objective is to make sure that IT services operate in a way that satisfies both end-users and business demands. Therefore, it should come as no surprise that an all inclusive ITSM approach frequently yields certain important commercial advantages. For businesses, ServiceNow IT service management provides a consistently more efficient, effective, and cost-effective service that is in line with business strategy — a system that steadily rises to the level of becoming a crucial component of the organization's success.

Quick Response to Tickets | Binmile

Quick Response to Tickets

ITSM allows IT teams to respond to unforeseen events and market threats efficiently without major process interruptions.

Improved Efficiency | Binmile

Improved Efficiency

ITSM enhances workforce productivity and corporate growth by facilitating improved system performance, increased availability, and fewer service interruptions.

Configuration Management Database | Binmile

Configuration Management Database

Boost efficiency by sharing precise CI data across the organization by leveraging CMDB. Connect with experts today.

Better Transparency | Binmile

Better Transparency

Greater transparency and higher user satisfaction result from ITSM's assistance in helping the business set and meet reasonable service standards.

Improved Compliance | Binmile

Improved Compliance

ITSM may enhance compliance and lower risks by integrating compliance into IT service design, delivery, and management.

Mobile Connectivity | Binmile

Mobile Connectivity

Give employees access to a cutting-edge mobile application so they can get work done and obtain answers.

5X aligned resources and optimized business operations for UK's Leading Optical Retail Chain

Specsavers Optical Group Ltd. is a British multinational optical retail chain, which operates mainly in the UK, Ireland, Australia, and the Nordic countries. The chain offers optometry and optician services for eyesight testing and deal with power glasses, sunglasses, and contact lenses along with hearing aids.

Binmile’s expert team helped Specsavers with ServiceNow implementation services for effective implementation of management solutions to seamlessly respond to their incident, problem, change, and service request needs and improve the quality of their Global Business Operations.

Specsavers Case Study
75%

improved IT service management

80%

simplified HR operations and services

5X

aligned resources

Unbreachable Data Security | Binmile

Accelerate Transformation with ServiceNow IT Service Management.
Get custom ServiceNow Solutions from Binmile.

Innovative Industry-Specific Web Solutions

Optimize workflows, overcome speed and availability challenges, and achieve scalable growth through tailored web solutions for UAE businesses. From e-commerce, CMS, CRM to superapps, we’ve got you covered across industries or digital solutions. Some of the industries that we serve include:

Unparalleled Benefits of Collaborating with Us!

34X
Faster to Market
90%
Customer Retention
96%
Product Adoption Rate

Client Results

Insights

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Impact Generating Enterprise Software Development Company

400+

Projects Delivered

15+

Industries

250+

Clients

90%

Repeat Customer Rate