Helped India's Largest Passenger Aviation Company to Improve its Applications' Accessibility by 80%
IndiGo is India’s largest passenger airline with a market share of 55.5%. With its prime focus to operate in India’s domestic air travel market as a low-cost carrier, they have grown from a carrier with one plane to a fleet of 279 aircraft today.
The client approached Binmile for end-to-end accessibility testing services to improve its application user experience. With the Real User Impact, Binmile’s team helped Indigo to improve its overall customer experience by 5X.
Case Study Highlights
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80%Improved App Accessibility
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5XImproved Experience for Disabled Users
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50%Increased Customer Retention
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