Improved CSAT Scores for Indonesia's Leading Digital Platform by 87%
Nanovest (PT. Tumbuh Bersama Nano) is an Indonesian-based company that developed a US Stocks Market Investment & Crypto Exchange Application. Led by a diverse and passionate team, Nanovest aims to revolutionize the way young investors navigate their way towards attaining financial freedom.
As a provider of fintech app development services, our scope was to build an intuitive and feature-rich investment platform, covering stocks, mutual funds, and bonds for their customers, backed by a robust, secure, and scalable backend system with an API-led strategy to allow connecting to various third-party support systems using the latest digital technologies and platforms.
Case Study Highlights
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2 M+app installs
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87%increase in CSAT Score
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6Ximproved ratings
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We initially launched with an MVP, which saw somewhere between 200 to 300k app installs. Within a short period of 1.5 years, this number rapidly increased to 2 million+ app installs. Ever since the Binmile team was created, we have added over three million consumers, and the figure is growing.
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