Business Process Automation
(BPA) Solutions
Our BPA expertise
Project & Portfolio Management
- Collaborative document management
- Expense tracking, billing, and invoicing
- Unified resource scheduling


Workflow Management
- Approval and change management
- Electronic forms
- Issue tracking
- Transactions management
Knowledge Management
- Advanced analytics
- Communication channels management
- Online education and e-learning


Case Management
- Application/claim/request end-to-end automation
- Ensured audibility and compliance
- Flexible resource management across cases and processes
Data Flow Management
- Single centralized storage
- Enterprise search and reporting
- Data import/export and integrations

Phases of business process automation

Analysis
- Preliminary assessment of needs and objectives
- Valuation of existing systems, data, and processes
- Solution architecture definition and design
- Technology consulting

Implementation
- Admin and end-user training
- End-to-end testing/UAT
- Extension of the existing IT systems
- Full documentary support of the delivered functionality
- Solution setup and customization

Integration
- API-based integration
- Data integration
- Enterprise Service Bus (ESB) implementation

Maintenance and Support
- Profiling, detecting bottlenecks and fixing productivity flaws
- Migration to newer platforms and product versions
- Multi-level technical support (monitoring, L1-L3, 24/7)